WHAT WE SUPPORT
LOGITECH
Monitoring & Management for Logitech
VisibilityOne's monitoring solution offers a comprehensive suite of key functions designed to revolutionize video collaboration management. At its core, VisibilityOne provides a centralized dashboard that offers real-time insights into the entire video collaboration ecosystem, ensuring swift identification and resolution of issues.
Standard Features With The CollabOS Integration
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Service Provider Integration Status, including Microsoft Teams, Zoom, Google Meet, RingCentral, Tencent, and BYOD.
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GotoResolve status
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TAP controller status
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Online status
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Display settings details
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Device firmware details
Exclusive Features Delivered by VisibilityOne
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Remote device reboots
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Device firmware updates
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Realtime device status
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Uptime history
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Monitoring of all ports and protocols
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Realtime alerting
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30-day incident history
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24-Hr network response history
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Ping Round Trip Delay information
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Network packet loss
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Support notes
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Document center
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IoT monitoring of additional room peripherals
Together, VisibilityOne and Logitech have integrated a comprehensive remote monitoring and management tool, The combined offering delivers unparalleled visibility and control over video conferencing environments, simplifying management for IT teams and enhancing user experience.
Enhanced Management and Reduced Downtime
The integration with CollabOS API streamlines IT workflows by providing comprehensive monitoring and remote management capabilities for Logitech video conferencing equipment. Features like real-time alerts, remote firmware updates, and device reboots enable IT teams to proactively address issues and minimize downtime.
Improved User Experience and Collaboration
End-users benefit from a more reliable and seamless video conferencing experience. VisibilityOne's real-time monitoring, combined with Logitech's robust hardware, ensures smooth meeting flow and optimal performance. This translates into increased user productivity and better overall collaboration.
Logitech’s CollabOS integration with VisibilityOne
significantly enhances management capabilities. This includes status monitoring across platforms like Microsoft Teams, Zoom, Google Meet, Tencent, and BYOD deployments. VisibilityOne also provides additional information like Goto Resolve status, Tap controller status, plus information on display settings, and much more.
VisibilityOne has joined the Logitech Collaboration Program
How VisibilityOne Monitors Logitech USB Devices
NO SPECIAL EQUIPMENT NEEDED
Simply register, download VisibilityOne, add your Zoom API, and install our plugin into your zoom room NUC/PC!
Upon successful setup, the VisibilityOne plugin securely communicates directly with the Zoom Room NUC/PC and discovers your connected USB devices. Status data is then forwarded to VisibilityOne's cloud platform for all the number crunching. The status and control of your Logitech devices are then made accessible via a web interface.
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Now you can gain a granular view of your entire collaboration system. By arming IT with knowledge, your teams can anticipate and resolve device issues before users are impacted.
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Instantly pinpoint and fix problems that affect the user experience
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Eliminate toggling between dashboards and complicated tools
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Receive real-time notifications and alerts
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Track and give VIP users white glove treatment
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Whether the Logitech room mic is unplugged, or the camera dies, with VisibilityOne anyone can pinpoint an issue before a conference call fails.
*Features and highlight information available when utilizing the VisibilityOne MTR Plugin. Currently, the plugin is designed to operate in the Crestron UCC engine. Additional MS Windows devices are anticipated to be added in the near future. The monitoring features assume that you have successfully enabled your Microsoft service and installed the required plugin, you can visit the following link for more details.