WHAT WE SUPPORT
ZOOM
Monitor Zoom Rooms, Devices, & Users
Efficiently manage Huddle rooms and users across multiple sites and devices. VisibilityOne's seamless integration with Zoom delivers details of the room, including NUC health, user, and participant performance.
VisibilityOne's applet allows you to go beyond standard Zoom API monitoring, enabling powerful self-healing and failover capabilities.
Go beyond API's with VisibilityOne's zoom desktop client. Quickly support users whenever they experience issues with calls and devices.
With VisibilityOne, you can detect the call path and see if there's a network issue at the user's home, in the cloud, or at the service provider gateway.
When communication devices (built-in or USB) stop responding, quickly heal them from our dashboard without having to remote into the users' computer.
Document Center
Sharing a file or document with your onsite or field support team is easy.
Simply select the document and click the share icon. You are then prompted to select an expiration date. Once you share your file, the link will automatically expire and will no longer be accessible. Share it as many times as you want, all while staying organized.
VisibilityOne is the only App that IT professionals trust to monitor their UC & Video Conferencing platforms to deliver actionable insights such as:
Zoom API integration
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Online status
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Live call stats
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Available status
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Scheduled meeting
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Network performance
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Live participants list
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Mic/Camera/Speaker status
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Utilization details
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Call recordings
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Room uptime information
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Alerts
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30-day health details
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Network connection type
Enhanced with VisibilityOne Plugin*
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Self-healing (connected devices)
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Self-healing (auto recover zoom app)
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Room presets restoration
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Cam/Mic/Speaker backup failover
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Cam/Mic/Speaker selection
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Volume control
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NUC/PC remote reboot
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Zoom Room remote relaunch
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Logitech Sync integration
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Jabra-Panacast people count
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View NUC/PC details
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View VisibilityOne plugin status
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Keep Your Zoom Room in SYNC
VisibilityOne's Plugin is packed with native integrations that are designed to keep your video rooms optimized and up to date.
VisibilityOne is integrated with Logitech Sync, so updating your camera is easier than ever. With a click within your monitored Zoom Room, VisibilityOne allows you to upgrade your Logitech camera firmware.
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Jabra PanaCast People Detection & Counting (PDC) Technology is integrated into all PanaCast devices and made available through VisbilityOne's native Jabra Panacast integration.
The built-in PDC capability detects people up to 12 feet away and can simultaneously count up to 40 people.
Now, monitoring and managing your Panacast enabled Zoom Room with VisibilityOne is easier that ever.
How VisibilityOne Monitors Zoom Rooms
NO SPECIAL EQUIPMENT NEEDED
Simply register, download VisibilityOne, add your Zoom API, and install our plugin into your zoom room NUC/PC!
Upon successful setup, the VisibilityOne plugin securely communicates directly with the Zoom Room NUC/PC and Zoom to collect all health performance data. Health data is then forwarded to VisibilityOne's cloud platform for all the number crunching. The health status and control of your Zoom Room is then accessible via a web interface.
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Now you can gain a granular view of your entire collaboration system. By arming IT with knowledge, your teams can anticipate and resolve device issues before users are impacted.
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Instantly pinpoint and fix problems that affect the user experience
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Eliminate toggling between dashboards and complicated tools
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Receive real-time notifications and alerts
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Track and give VIP users white glove treatment
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Whether the Zoom room mic is unplugged, or the application dies, with VisibilityOne anyone can pinpoint an issue before a conference call fails.
*Features and highlight information available when utilizing the VisibilityOne MTR Plugin. Currently, the plugin is designed to operate in the Crestron UCC engine. Additional MS Windows devices are anticipated to be added in the near future. The monitoring features assume that you have successfully enabled your Microsoft service and installed the required plugin, you can visit the following link for more details.