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Monitoring for

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Real-Time Alerts for Cisco

codecs on a single dashboard

Efficiently manage rooms across multiple models. Seamless integration provides details of room performance from Cisco SX, TelePresence, Webex Board, Webex Codec (Plus & Pro), and Webex Room Kit. Gain 360° visibility and remediation options to reduce MTTR by 99%.

Eliminate fire drills with proactive system monitoring for Cisco.

Subscribe to monitor your Cisco video system and get IoT on us!

Learn More 

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VisibilityOne is the only App that IT professionals trust to monitor their UC & Video Conferencing platforms and to deliver actionable insights such as:

• Live health status of the device

• Distinguish between scheduled and ad hoc meetings
• Incident alerts and reports

• Reason for call failure
• 24-hour view of upcoming scheduled meetings
• Network utilization
• Network quality alerts (jitter, packet loss, latency)
• Camera disconnect notification

• Microphone disconnect notification
• Lifetime device usage

• IoT device monitoring
• Lifetime device failures
• Previous 30-day meeting status
• Codec software release information

• Gatekeeper registration details
• Device MAC address
• Device serial number
• Asset inventory reporting
• Trend reporting

How VisibilityOne Monitors Cisco Room Systems

NO SPECIAL EQUIPMENT NEEDED

Simply register, download VisibilityOne, and add your Cisco video devices!

Once you complete your registration, you are walked through an online tutorial and prompted to download the VisibilityOne Windows App.

Upon successful setup, the VisibilityOne App securely communicates directly with the Cisco systems you defined in the setup process and encrypts all the health data collected. Health data is then forwarded to VisibilityOne's cloud platform for all the number crunching. The health status of your video device(s) is then accessible via a web interface.

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Now you can gain a granular view of your entire collaboration system. By arming IT with knowledge, your teams can anticipate and resolve device issues before users are impacted.​

  • Instantly pinpoint and fix problems that affect the user experience

  • Eliminate toggling between dashboards and complicated tools

  • Receive real-time notifications and alerts

  • Track and give VIP users white glove treatment

  • Whether the board room mic is unplugged, or the onboard battery of your codec dies, with VisibilityOne anyone can pinpoint an issue before a conference call fails.

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 guides

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