top of page
poly white gray shade.jpg

Monitoring for

poly logo.png
poly white gray shade.jpg
poly logo.png

Real-Time Alerts for Poly

codecs and audio devices on a single dashboard

Efficiently manage rooms across multiple models. Seamless integration provides details of room performance from Polycom HDX, Group Series, Studio X, Trio, and VVX. Gain 360° visibility and remediation options to reduce MTTR by 99%.


Eliminate fire drills with proactive system monitoring for Poly.

poly logo.png

Subscribe to monitor your Poly video system and get IoT on us!

poly chart white gray shade 6.jpg

VisibilityOne is the only App that IT professionals trust to monitor their UC & Video Conferencing platforms and to deliver actionable insights such as:

• Live health status of the device

• Distinguish between scheduled and ad hoc meetings
• Incident alerts and reports

• Reason for call failure
• 24-hour view of upcoming scheduled meetings
• Network utilization
• Network quality alerts (jitter, packet loss, latency)
• Camera disconnect notification

• Microphone disconnect notification
• Lifetime device usage

• IoT device monitoring
• Lifetime device failures
• Previous 30-day meeting status
• Codec software release information

• Gatekeeper registration details
• Device MAC address
• Device serial number
• Asset inventory reporting
• Trend reporting

Document Center Image.jpg

Doucument Center

Sharing a file or document with your onsite or field support team is easy.

Simply select the document and click the share icon. You are then prompted to select an expiration date. Once you share your file, the link will automatically expire and will no longer be accessible. Share it as many times as you want, all while staying organized.


“We’re excited that VisibilityOne is integrating Poly and associated APIs to provide a cost-effective and simplified solution for customers tasked with managing UCC endpoints.”   - Virginia Anderson, Director, Global Enterprise Channel Programs at Poly


How VisibilityOne Monitors Poly Room Systems

Monitor Poly Video Conferencing - Monitor Poly Trio - VisibilityOne


Simply register, download VisibilityOne, and add your Poly video devices!

Once you complete your registration, you are walked through an online tutorial and prompted to download the VisibilityOne Windows App.

Upon successful setup, the VisibilityOne App securely communicates directly with the Poly systems you defined in the setup process and encrypts all the health data collected. Health data is then forwarded to VisibilityOne's cloud platform for all the number crunching. The health status of your video device(s) is then accessible via a web interface.

Poly VVX white gray shade001.jpg
poly logo.png


Gain even more insight into your Poly deployment by monitoring your Trio or VVX devices, all in one dashboard.​

visibilityone logo BLK R copy.png


poly logo.png

Now you can gain a granular view of your entire collaboration system. By arming IT with knowledge, your teams can anticipate and resolve device issues before users are impacted.​

  • Instantly pinpoint and fix problems that affect the user experience

  • Eliminate toggling between dashboards and complicated tools

  • Receive real-time notifications and alerts

  • Track and give VIP users white glove treatment

  • Whether the board room mic is unplugged, or the onboard battery of your codec dies, with VisibilityOne anyone can pinpoint an issue before a conference call fails.

VisibilityOne: Corporate Mixed Collaboration Environment Use Case

A leading US food distributor and Fortune 500 firm with over 28,000 employees distributed over 70 locations domestically has a collaboration practice includes not only internal meetings but large-scale trainings with remote attendees over video.

You might also be interested in...

slack logo icon.png
slack icon.png

Streamline Support

When an issue is detected receive alerts in three easy ways to best fit your communication style. Quickly select the notifications you want and turn off the ones you don't.

Audio Device Monitoring

VisibilityOne incorporates audio device and video management features including Remote Reboot, Call Status, MOS, and more into its UI.

Monitor Poly Trio - VisibilityOne

Self Healing

VisibilityOne's plugin for zoom rooms allows you to go beyond standard Zoom API monitoring, enabling powerful self-healing and failover capabilities.

zoom logo.png
Monitor USB Devices - VisibilityOne

USB Device Monitoring

Utilizing VisibilityOne's plugin you can detect when a USB camera, microphone, or speaker stops responding in your zoom room.

bottom of page