Real-Time Alerts for Poly
codecs and audio devices on a single dashboard
Efficiently manage rooms across multiple models. Seamless integration provides details of room performance from Polycom HDX, Group Series, Studio X, Trio, and VVX. Gain 360° visibility and remediation options to reduce MTTR by 99%.
Eliminate fire drills with proactive system monitoring for Poly.
VisibilityOne is the only App that IT professionals trust to monitor their UC & Video Conferencing platforms and to deliver actionable insights such as:
• Live health status of the device
• Distinguish between scheduled and ad hoc meetings
• Incident alerts and reports
• Reason for call failure
• 24-hour view of upcoming scheduled meetings
• Network utilization
• Network quality alerts (jitter, packet loss, latency)
• Camera disconnect notification
• Microphone disconnect notification
• Lifetime device usage
• IoT device monitoring
• Lifetime device failures
• Previous 30-day meeting status
• Codec software release information
• Gatekeeper registration details
• Device MAC address
• Device serial number
• Asset inventory reporting
• Trend reporting
Sharing a file or document with your onsite or field support team is easy.
Simply select the document and click the share icon. You are then prompted to select an expiration date. Once you share your file, the link will automatically expire and will no longer be accessible. Share it as many times as you want, all while staying organized.
“We’re excited that VisibilityOne is integrating Poly and associated APIs to provide a cost-effective and simplified solution for customers tasked with managing UCC endpoints.” - Virginia Anderson, Director, Global Enterprise Channel Programs at Poly
How VisibilityOne Monitors Poly Room Systems
NO SPECIAL EQUIPMENT NEEDED
Simply register, download VisibilityOne, and add your Poly video devices!
Once you complete your registration, you are walked through an online tutorial and prompted to download the VisibilityOne Windows App.
Upon successful setup, the VisibilityOne App securely communicates directly with the Poly systems you defined in the setup process and encrypts all the health data collected. Health data is then forwarded to VisibilityOne's cloud platform for all the number crunching. The health status of your video device(s) is then accessible via a web interface.
Now you can gain a granular view of your entire collaboration system. By arming IT with knowledge, your teams can anticipate and resolve device issues before users are impacted.
Instantly pinpoint and fix problems that affect the user experience
Eliminate toggling between dashboards and complicated tools
Receive real-time notifications and alerts
Track and give VIP users white glove treatment
Whether the board room mic is unplugged, or the onboard battery of your codec dies, with VisibilityOne anyone can pinpoint an issue before a conference call fails.
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When an issue is detected receive alerts in three easy ways to best fit your communication style. Quickly select the notifications you want and turn off the ones you don't.