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Use Case Studies
Managed Service Provider (MSP) Support Desk
A leading service provider in the Audio-Visual space with thousands of clients distributed across the United States has a collaboration practice that includes not only maintaining and supporting video conferencing equipment but includes large-scale support of live calls as well as remote hybrid video users.
Corporate Mixed Collaboration Environment
A Fortune 500 high-tech manufacturing firm with over 22,000 employees is distributed across 20 countries, and 70 locations. They have a collaboration practice that includes over 1500 conference rooms, used primarily for internal meetings. Like most large corporations the pandemic introduced videoconferencing to most of the workforce but in a new hybrid remote model.
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