WINNER of the MSP Today 2024 Product of the Year
“It gives me great pleasure to honor VisibilityOne as a 2024 recipient of TMC’s MSP Today Product of the Year Award for their innovative solution", said Rich Tehrani, CEO, TMC.
“Our judges were very impressed not only with the features and value of the solution, but also with VisibilityOne's Channel strategy to expand their market share and provide first class service to their customers.”
Simplify UC Management
at a fraction of the cost.
Automated Self-Healing
Detects down devices and orchestrates swift reboots without human intervention.
Wellness Check
Conducts real-time evaluations & automatically initiates reboots for fast service restoration.
Call Failure Analysis
Captures & displays code/logs, streamlining troubleshooting & analysis.
Comprehensive Monitoring
Provides unmatched distillation of actionable insights.
Efficiency Improvement
Provides measurable improvement in SLA performance.
Document Center
Store, share, & manage all your room designs & documents in one place.
Microsoft Teams
MONITORING
ROOMS. DESKTOP. DEVICES.
port 443
Desktop Monitoring
Monitor remote user MS Teams experience
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WiFi connection
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Network quality and degradation detection
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Video and Audio device monitoring
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Remote device healing and reboot
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Troubleshooting console
Room Monitoring
Monitor Microsoft Teams Room experience
(One-way communication, no special firewall ports)
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Network quality and degradation detection
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Video and Audio device monitoring
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Self-healing and reboot
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Troubleshooting console
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IoT Monitoring
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Document Center of images and designs
Room Desktop Monitoring
Monitor BYOD users & MS Teams experience
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WiFi connection
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Network quality and degradation detection
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Video and Audio device monitoring
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Remote device healing and reboot
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Troubleshooting console
Room IoT Monitoring
Monitor All Room IP Devices and Availability Status
(No network scanning required)
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Displays
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Network access point and switch
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PDU and room controls
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Web interface monitoring & access
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Offline alert notifications
VisibilityOne Cloud
Best in class services are used by VisibilityOne
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Hosted on AWS & AWS Gov Cloud
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Veracode Verified Code Monitoring
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Data gathered by our application from sites and devices is secured in our platform
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Alert and remediation is driven by our smart monitoring engine
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Available private cloud options for MSP's
VisibilityOne Teams Connector
VisibilityOne's cloud connection to Microsoft Azure allows for cloud to cloud integration to a VisibilityOne designed connector.
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All backend process allows for real-time monitoring of MS Teams desktop and rooms
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No customer engineering required
VisibilityOne Integration
VisibilityOne's cloud connector is deployed in Microsoft Azure and is designed to establish communication and validation of your Teams tennant.
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No software installation required
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Designed for backend validation
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Setup is dashboard driven
VisibilityOne Web Dashboard
VisibilityOne central dashboard allows support teams to quickly add new services and monitor devices.
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No software is needed, a web-enabled dashboard
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One dashboard to monitor all your UC&C
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Manage your devices from anywhere
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Update device firmware
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Ability to add documents and images to consolidate rooms designs and information
Reduce case loads by over 35%!
The rise of remote work and increased demand for video conferencing & collaboration tools have put additional pressure on technical support teams, especially for large enterprises with thousands of video endpoints to manage, each with its own unique set of technical requirements & potential issues.
Use VisibilityOne’s powerful platform to give your UC&C monitoring the best solution in AV & IT. With our patented approach, we're able to self-heal and provide failover on systems and devices, plus schedule wellness checks on components and services in order to repair faults proactively before your user joins a meeting.
Our path has no rules, but only one purpose, to
make it simple for IT teams to
manage technologies that
empower human communication.
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