Monitoring for

users

Monitor Zoom Users

Including Their Built-in Devices

Go beyond API's with VisibilityOne's zoom desktop client. Quickly support users whenever they experience issues with calls and devices.

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With VisibilityOne, you can detect the call path and see if there's a network issue at the user's home, in the cloud, or at the service provider gateway.

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When communication devices (built-in or USB) stop responding, quickly heal them from our dashboard without having to remote into the users' computer.

Zoom Users Monitoring Demo

Monitor Zoom Users

With VisibilityOne's zoom desktop client, you can remotely heal your end-users built-in and USB connect devices without the need to remote into their computer.

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When a network issue is detected, see the entire path the call is taking and know if the issue is at the home network, in the cloud, or the providers' gateway.

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In VisibilityOne's dashboard, access the testing console and test the network path directly from the user computer to any destination. Gain powerful insight and details without having to remote into the users' computer or needing additional tools. When something goes wrong with your zoom user, know the cause quickly.

VisibilityOne is the only App that IT professionals trust to monitor their Zoom Rooms and Users to deliver actionable insights such as:

Zoom API integration with V1 desktop client*

Enhanced plugin features:

• Call status

• Live call statistics

• Scheduled meetings (24 hrs.)

• Live call participants list (User-initiated calls)

• Live call participants QoS (User-initiated calls)

• Connected device list (Mic/Camera, speaker)

• 30-day utilization list

• Call recordings for the month

• Alert notifications

• Customizable network alerts

• 30-day incident history

• Desktop health (CPU, mem, disk)

• Network path detection (See the path a call is taking/network) performance.

• Remote relaunch meeting app

• Remote heal malfunctioning device (mic, speaker, camera)

• Remote testing console (Ping, QoS Test, Traceroute, UDP Firewall Trace

• Remote reboot desktop

• Logitech Sync integration

• Jabra-Panacast people count

Keep Your Zoom user in SYNC

VisibilityOne's Plugin is packed with native integrations that are designed to keep your video rooms optimized and up to date.

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VisibilityOne is integrated with Logitech Sync, so updating your camera is easier than ever. With a click within your monitored Zoom Room, VisibilityOne allows you to upgrade your Logitech camera firmware.

Now you can gain a granular view of your entire collaboration system. By arming IT with knowledge, your teams can anticipate and resolve device issues before users are impacted.​

• Instantly pinpoint and fix problems that affect the user experience

• Eliminate toggling between dashboards and complicated tools

• Receive real-time notifications and alerts

• Track and give VIP users white glove treatment

• Whether the Zoom room mic is unplugged, or the application dies, with VisibilityOne anyone can pinpoint an issue before a conference call fails.

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