Welcome to VisibilityOne Support
we are here to help
Frequently asked questions
How to enable and disable email notifications
To disable your email notifications, login to your dashboar (https://www.dashboard.visibility.one).
Polycom. How to disable or re-enable monitoring
Cisco. How to disable or re-enable monitoring
I have a Proxy, what do I need to whitelist?
Thank you for the question. The two URL's are https://dashboard.visibility.one and krypton.visibility.one
Does VisibilityOne scan my network?
No! When you are adding a video conferencing device you specify an IP address. We will only try to communicate with the address you have entered.
Can I insert my company logo in my profile?
Yes! When creating your account for the first time you can click on the section to add company logo. To add an image after your signup, follow these simple steps:
Login to visibility one
Click on the menu icon located on your upper right corner
Go to "account"
In "My Admin Info" you will fing the section to add or replace your company logo.
After uploading your image, click "Save Changes"