zoom logo2.png

Desktop user monitoring plans and pricing

$0

Always free our basic

API monitoring, supports

up to 1,000 users.

Always free our

Advanced Monitoring for

up to 50 users *

For monitoring small teams to support and monitor remote work video conferencing experience more efficiently

$1

Advanced Monitoring 

 per user per month, up to 1,000 users.

Free API monitoring included for up to 10,000 users

For growing support teams focused on remote workforce monitoring.

Standard for video conferencing.

.90¢

Advanced Monitoring 

 per user per month, up to 2,500 users.

Free API monitoring included for up to 25,000 users

For organizations that need to scale how they monitor their remote workforce video conferencing quality of service.

¢

Contact us for our Advanced  

 Monitoring solutions exceeding 2500 users or 100,000 API users 

For monitoring small teams to support and monitor remote work video conferencing experience more efficiently

Monitoring Features

Feature
Free
Standard
Premium
Enterprise
User Calls History/Utilization
X
X
X
X
Scheduled meetings
X
X
X
X
Live Call Status *
X
X
X
X
Live User Status *
X
X
X
X
PC Hardware
Feature
Free
Standard
Premium
Enterprise
Remote PC Reboot *
-
X
X
X
PC CPU/Mem Utilization *
X
X
X
X
Camera Status
X
X
X
X
Remote Camera Heal *
-
X
X
X
Microphone Status
X
X
X
X
Remote Microphone Heal *
-
X
X
X
Speaker Status
X
X
X
X
Remote Speaker Heal *
-
X
X
X
Remote Zoom App Relaunch *
-
X
X
X
Panacast 2 People Count *
-
X
X
X
Network
Feature
Free
Standard
Premium
Enterprise
Console - UDP Firewall Trace *
-
X
X
X
Console - Traceroute *
-
X
X
X
Console - QoS Testing *
-
X
X
X
Console - Remote Ping *
-
X
X
X
Customizable Network Alerts
-
X
X
X
Network Utilization Chart *
X
X
X
X
VC Gateway Detection *
-
X
X
X
Network Path Detection *
-
X
X
X
Productivity
Feature
Free
Standard
Premium
Enterprise
Document Center Upload/Share 20Gb
-
-
-
X
Document Center Upload/Share 10Gb
-
-
X
-
Document Center Upload/Share 5Gb
-
X
-
-
Dashboard Notes
X
X
X
X

* Advanced user monitoring requires the installation of VisibilityOne's desktop monitoring client. The VisibilityOne client enables additional features not available in our basic API monitoring service.